Get in touch with our team
Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. You can contact us through convenient communication channels such as email, phone, and live chat. We aim to respond promptly to account, payment, and technical enquiries; having your account ID and a brief description of the issue helps us resolve requests faster. Support for withdrawals and bonus queries is available through the same channels.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email; response usually within 24 hours; for account and payment help) |
| General enquiries | [email protected] (billing, verification and general account queries) |
| Affiliate enquiries | [email protected] (partner sign-up, tracking and commission queries) |
| Phone | +44 20 7946 1532 (phone support; Mon-Fri, 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00 (email support available outside hours) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or when supporting documents are required. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Including your account ID, relevant screenshots, and preferred callback times speeds up processing and helps avoid delays in resolving your request.
Submit your enquiry
NameEmailMessageSend messageResponse Time
Our support team aims to respond to most inquiries within one business day. Simple questions are often handled faster, while issues that require account review or verification may take longer. Please include relevant details when contacting us to help speed up processing. Complex investigations or third-party checks can extend response times depending on the nature of the issue.
Feedback
At Piggy Bang we welcome your feedback, suggestions, and ideas to improve the site. Please tell us what you like, what could be clearer, or any new features you’d find useful. Every message is reviewed by the PiggyBang team and used to refine our features, promotions, and user experience. Your input helps us make the site easier and more enjoyable for everyone.