Piggy Bang Casino Terms and Conditions
These Terms and Conditions describe the rules for using the Piggy Bang platform and set out the relationship between us and our users. We provide a casino and related services subject to these terms. By registering an account and using the site you agree to follow these rules and any published policies that apply to specific features such as bonuses, payments and verification.
Account responsibilities
You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. Keep your password secure and notify us immediately if you suspect unauthorised access. We may temporarily suspend or close accounts where we suspect fraud, collusion, money laundering or other breaches of these terms.
Verification and identity checks
We may require documents to verify your identity, address and payment methods. Verification is a condition of withdrawal and continued account access. Refusal or failure to provide requested documents may result in restrictions on your account or delayed payouts.
Eligibility requirements
You must meet the eligibility criteria to create and use an account. Eligibility includes being of the minimum age of 18 and having the legal right to gamble in your place of residence. Only one account is permitted per person, household and shared device unless otherwise agreed in writing. We reserve the right to refuse registration.
Acceptable platform use
Use the site only for lawful, permitted gambling activity. Prohibited behaviour includes creating multiple accounts, attempting to manipulate games or bonuses, using automated tools to access the platform, or submitting false documentation. We may take action, including forfeiture of funds, where misuse is detected.
General bonus and promotion rules
Promotions, free spins and bonuses are subject to separate promotional terms and may be limited to new players, specific markets or payment methods. Unless stated otherwise, promotional offers may not be combined and we may suspend or withdraw offers at any time. Wagers placed while a withdrawal is pending may affect bonus eligibility.
Deposits and withdrawals
Payments must be made with methods available in the cashier and in the name of the account holder. Deposits are typically available instantly, while withdrawals may be subject to verification checks and processing times. We may apply limits to deposits and withdrawals and require identity verification before releasing funds.
Dispute resolution
If you have a complaint, contact our support team and provide full details so we can investigate. We will acknowledge complaints and aim to resolve them promptly. If a dispute remains unresolved you may escalate through any formal channels we publish in the account area.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be communicated via the site or by email to the address on your account where possible. Continued use of the service after publication of updated terms constitutes acceptance of the changes.
Throughout these terms we refer to our service as PiggyBang in account pages and communications. If you have questions about these rules please contact support through the site.